Posts Tagged ‘Consumer Behaviors’

Reversing the Childhood Obesity Trend (is a Big Idea!)

Thursday, June 24th, 2010 by Force 5

As a marketer I’m always looking for inspiration, and I’m certain most of us who work in the industry would like nothing more than to conceptually develop and execute the next big idea.  Some of you might wonder what I mean – big idea seems slightly vague I assume.  In this instance I liken a big idea to something that is life changing, or big enough perhaps to become a movement.

For inspiration I need not look further than my own flesh and blood – enter my 3 (“I’m almost 4 dad, then I’ll be 5”) year old son.  Fortunately for my wife and I, our son is an extremely active (perhaps hyperactive) kid who likes to play outside every minute of the day.  Reality dictates that he eventually head indoors to take a bath, then our greatest challenge is getting him to unwind before bed time.  One tactic we execute sparingly is to reward him with 30 minutes of “cartoon time” if he comes inside with little resistance, and takes a bath and brushes his teeth in a timely matter.  That’s when I began to personally experience the power of marketing and advertising, and its effectiveness when geared towards children.

My son already easily identifies with brands such as McDonald’s, Chips Ahoy and Apple Jacks.  And when he sees the ads he utters the words “I want that” almost every time.  As a parent, I simply laugh (at least I did at first) and within 60 seconds or less we’ve moved on to something else.  It’s what transpires next – outside of the home – that was most startling.  Now on any given day, when we drive by a McDonald’s, the following exchange usually occurs: [1] “Daddy I want Chicken Nuggets,” [2] Dad (most often) says “No” and [3] for the next several minutes my son’s world comes crashing down around him.  This same event will also transpire in the grocery store, with the cereal and cookie aisles being most dreadful.

I understand the power of connecting with your target market emotionally.  But as a marketer I’m also wondering if our industry is truly to blame (at least partially) for the prevalent childhood obesity epidemic that has emerged in communities all around our country.  From what I’m hearing and reading (and there’s a lot to read), many people seem to agree.

“For food companies, the children’s market is a top concern. Peddling food to kids is now a $13-billion-a-year business, complete with celebrity- and athlete-endorsed products, and marketing tie-ins with popular cartoons and TV shows. Industry giants such as Kraft Foods, Nabisco, Coke, and Pepsi all compete for prime Saturday morning advertising timeslots — and the name of the game is junk food.”

As recent as 24 months ago the Federal Trade Commission reported that “food and beverage marketers are spending $8.4 billion less to target children as initially thought.”  The FTC report went on to say “food, fast food and beverage makers spent $1.6 billion marketing to children under 17 in 2006.” Many still think this number is too high.

So – what does all of this have to do with a big idea?  For starters, how do we really begin to reverse the childhood obesity trend?  From what I’ve read – and I agree – one perspective gaining momentum is that the paradigm shift must start at the local level.   It’s easier to affect change in neighborhoods, towns and cities, than it is in states, regions or nations.  In this case, the blue print to begin the reversal of fortune for the future of our children starts with individuals in our own communities.  Having said that, who in South Bend (Indiana) and/or the surrounding areas is ready to step up?

In future posts (as it’s evident I have a lot to say about this topic), I will look at barriers (the most common being cost and time), popular channels or mediums being used to affect change (like Refresh Everything or Members Project) and potential advocates (local organizations, groups or leaders) who could help lead the charge.

Have a perspective or idea relevant to this topic?  If so, hit me up at jeremy@discoverforce5.com or visit discoverforce5.com to learn more about the agency I represent, and how we build communities one brand Soul at a time.

I Need a New Website – Now What Do I Do?

Wednesday, April 14th, 2010 by Force 5

You finally decide your company needs a new website, but you have no idea who to call. You check the yellow pages, Google web design, ask friends and family, and you’re still overwhelmed with all the choices. Who do you call when your brother-in-laws sisters boyfriend will do the job for $500. “We Are Web Sites”, the best web shop on the internet, will build your site for $2,000 and, “The Interactive Agency” down the street wants ten times that amount for a website and an integrated marketing campaign.

It doesn’t matter if you’re an online expert who knows all the new technology or you know about this “World Wide Web thingy” that’s kind of cool, picking a company to build your website can be a daunting task. In the following article I will explain some of the key differences between a web shop and an interactive agency and what you should expect from both.

Your Brother-in-Laws Sisters Boyfriend

Don’t do it! No really; don’t do this. After months of stress and frustration (because the basketball game with his buddies was more important than working on your site) you will end up with a website that looks like, well, you paid $500 to your brother-in-laws sisters boyfriend to build. Remember your website is the face of your company to millions of online people. Is this the image you want to portray?

The Web Shop

There are several different types of web shops. There is the design centric shop, the technology centric shop and the canned – just add your own copy and pictures and have an online presence today – type of shop. With the design centric shop your site will look great. It will portray exactly what the designer thinks of your company. With the technology centric shop your site will have all the bells and whistles whether you use them or not, and with the canned shop you will be forced to form your site around their cookie cutter solution.

No matter which of the three “web shop” solutions you choose there are several constants you can be sure of. Your business needs, determining who your consumer is and what they are looking for, search engine optimization, and your overall marketing plan will not be considered. Now, I’m not saying these are bad designers and programmers. They are probably great at what they do. What I am saying is that they either don’t have the time, desire, or knowledge to create the true online tool your business and your customers deserve.

The Interactive Agency

The interactive agency approaches websites as an extension of your entire marketing plan. They focus on your brand, and integrating your digital marketing campaigns into your overall marketing plan. The starting point for any interactive agency is learning who you are, learning your competition and, understanding your consumer. The second step is information design. Interactive agencies take what they learned in the first step and organize it in a way that creates straight forward navigation, and presents information on your website to best meet your consumer’s needs. This is the heart of a consumer centric website. For a detailed look at consumer centric websites watch for my next blog. Step three consists of the actual site design and build. Interactive agencies utilize a team of highly skilled designers and programmers to create your website. The design team creates an aesthetic, yet simple to use, look and feel focused on keeping the consumer engaged. The programming team takes into account consumer usability, accessibility and, search engine optimization. When complete your website will pass all validation testing, and will be well guarded against common hacking practices.

The job of the interactive agency doesn’t end with completion of your website. Your Website is only the beginning, the creation of what should become the backbone of your entire marketing plan. Now it’s time to look at, among other things, social media, pay per click campaigns, banner ads, email campaigns, product specific micro sites, personalized URL’s (PURLS) and, integration of digital marketing into traditional marketing efforts. The interactive agency is never far away. As your strategic partner they will routinely review, test and recommend upgrades to ensure it remains up to date, relative in search engine results and, in compliance with the latest best practice recommendations.

So now you understand that yes, anyone can build a website but to get the most out of your marketing efforts an interactive agency is the best solution. To find out how your business could benefit from using a full service interactive agency call Force 5 today at 574-234-2060 for send us an email at info@discoverforce5.com to schedule your discovery meeting.

Reduced Advertising in a recession Negatively impacts Consumer Perception

Friday, June 5th, 2009 by David Morgan

My Friend A.J. Fox at Ad-ology Research sent me some interesting facts that his firm conducted regarding reducing advertising during this recession—the botton line?—not  such a good idea!  

 

Here are some facts from the study:
Nearly half of U.S. adults believe that a lack of advertising by a retail store, bank or auto dealership during a recession indicates the business must be struggling. Likewise, a vast majority perceives businesses that continue to advertise as being competitive or committed to doing business.

The latest Ad-ology Research study, Advertising’s Impact in a Soft Economy,” analyzes consumer perception about businesses that continue to advertise, and those that do not, in the current economy.

The study finds advertising appears to play a key role in consumers’ view of how a business is doing, and by not advertising, businesses may be sending a warning signal to current and potential customers.

“It is critical to advertise in the current economic climate, to maintain long-term positive consumer perception of your brand,” said C. Lee Smith, president and CEO of Ad-ology Research. “Advertising not only assures consumers of a business’ reliability in a soft economy, but it can influence where and what they buy, especially when the ads address concerns about value,” Smith said.

 

Other key findings:

·      40% of consumers use coupons more now than a year ago

·      Most consumers are as willing or more willing to pay more for ‘healthy’ or ‘organic’ products than they were a year ago

·      A ‘deeply discounted price’ was the number-one factor that would make consumers more likely to purchase a big-ticket item (+$1,000)

·      TV, newspaper, direct mail, and Internet top local media from which consumers saw/heard an ad within the last 30 days that led them to take action.   Store Web sites ranked second only to search engines as the way consumers research products and shop online.  So be careful out there. All of us, including here at Force 5,  are looking at the best ways to economize during these hard times.  But consider advertising and marketing as key components in your business plan.